Refund: A $100 processing fee will be charged for all refunds or class date changes requested prior to the final registration deadline of the training. No refunds or class date changes will be made after the final registration deadline of the training. Participant substitutions may be made only for the training dates indicated in the registration. If necessary, notice of cancellation of training dates indicated above will be made by Pro-ACT, Inc. by the final registration deadline for that training. If this occurs, full refunds will be issued.
Dismissal: Pro-ACT and Pro-ACT Restraint Certification trainings are certificated workshops approved by a variety of oversight agencies. To be considered for certification a participant must be present and able to participate all day, every day. Participants who do not present on the first day of training will be considered absent and will not be eligible for a refund or transfer. Participants who arrive late, or are absent for any portion of the training will be dismissed from the training without certification, refund, or transfer.
The performance of all participants is continually evaluated with regard to: progress and completion of the exercise booklet; interaction with all other persons in the training environment; conduct that demonstrates safety during any and all physical activities; a level of professionalism that exhibits an ability to safely and effectively present the Pro-ACT principles to others and indicates an awareness of the seriousness of the subject matter being trained.
Certification is dependent upon the criteria outlined above, the assessment and evaluation of the Pro-ACT, Inc Instructor and given at his/her discretion. Certification is not simply a function of attendance. Participants who arrive late or leave early at any time during the training day or otherwise do not meet the criteria outlined above may be dismissed from class without certification, refund, or transfer.
In an effort to maintain the safest and highest quality training environment possible, Pro-ACT, Inc. reserves the right to refuse registration to potential participants or discontinue training services to persons already registered.