The four-day Pro-ACT® In-service Instructor Certification course certifies participants to train the Pro-ACT® curriculum inside the agency in which they are employed.
The four day In-service Instructor Certification combines continuous assessment with a problem-solving framework, and offers staff the tools they need to make thoughtful decisions that increase safety and reduce potential risk.
Using problem-solving and critical assessment, Pro-ACT® focuses on creating and maintaining safety by asking the following questions.
What happens when the primary plan breaks down and a client becomes dangerous?
In this section staff are learn the differences between obnoxious or non-compliant behavior and behavior that is genuinely dangerous.
What does our organization do to promote safe alternatives to assaultive behavior?
Here staff focus on identifying and meeting client needs in lieu of simply stopping behavior.
What brought me to and what keeps me at my job?
At this point, staff are asked to identify their motivation for working with potentially violent individuals and evaluate their own levels of professionalism.
Am I physically and mentally prepared to work with potentially dangerous people?
Working with staff to understand that they can reduce the risk of violence through thoughtfully chosen attire, an ability to move easily, knowledge of client history, careful observation of the environment, and well managed self-control is key to this portion of the curriculum
Can I influence client outcomes?
Here staff are introduced to the cyclical pattern of assault and given multiple models for reducing risk and promoting safe alternatives to violent behavior.
Does my response match the level of injury threatened?
Participants are presented with a framework for determining the level of risk in an assaultive situation. Responses to assault move from less to more restrictive and shift from strategies for verbal de-escalation to physical evasion.
Does my documentation accurately reflect the incident and staffs’ response?
Learning here focuses on writing clear behavioral descriptions instead of personal interpretations.
Can we learn from a review of our intervention failures?
A presented framework for evaluating outcomes provides a tool for use in debriefing, planning, assessment and supervision.
Attendance requirements: Participants of the In-service Instructor Certification must fully attend all four days of training to be eligible for certification. No exception will be made.
Dress Code: The dress code for participants of the In-service Instructor course is loose, comfortable clothing that allows for ease of movement. Shoe must be flat, with closed toes, closed heels and a non-skid soles. Persons who do not comply with the dress code may be excluded from participation, jeopardizing their own certification.
